Today, I pick up my PS5. In my first attempt, I had some luck securing a Playstation 5 on BestBuy.com. Last week, I was informed that Best Buy may have some PS5s available online that Friday. I asked two Best Buy chat bots (or people, I’m pretty sure at least one of them was a human) and they both confirmed that there would be some in stock online.

Adding it to my Cart

From 9 AM on, I was on BestBuy.com. First, on my MacBook Pro. Then I had to move to my iPhone while at Fresh Market. And once back home, I had the Playstation 5 Best Buy page displayed on both my MacBook Pro and my gaming PC. I was waiting for that “Unavailable” to switch to an “Add to Cart.” It was already past noon, and the first chat person had told me the window to get…